The product does not suit you (Size, Colour, Compatibility....): You must return the new product complete in its original packaging with a copy of the invoice. The return costs are your responsibility. Specify on the outside of the package the following letter:
There was an error in your order : Specify to us the problem in your order and we shall communicate the procedure to follow. After sales service : Contact us by mail or telephone and we shall communicate the procedure to follow 1 YEAR WARRANTY ON ALL OUR PRODUCTS EXCEPT: - For replacing used products : e.g. Used brake pads...
- For abnormal / non conforming use
- For a damaged product that was specifically mentioned in the product description
- For any defects and consequences due to the intervention of a dealer or repairer non approved by www.Probikeshop.fr
- For any defects and consequences due to abnormal or non conforming use for which the product is destined.
Liability
All products proposed by www.probikeshop.fr comply with the current french legislation. www.probikeshop will not be held responsible for a breach of contract in case of a shortage of stock or unavailability of the product, disruption or total or partial strike of the postal services and/or communication services. www.probikeshop will not be held liable for any consequential damages that may arise from the purchase of products. www.probikeshop will not be held liable for the total or partial ability to use the products, because of the incompatibility of the material, nor give rise to any compensation or refund. www.probikeshop will not be held responsible for any 3rd party information that the site may contain (links to other websites...). www.probikeshop will in no case be liable for damages resulting from the use, access to, or inability to use the 3rd party information, nor for the content of these sites.
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